Taxes

Tax Configuration

Our system provides the ability to create an unlimited number of tax details. Tax details can be percent-based or fixed-fee. Those tax details can then be grouped into tax schedules. Those tax schedules can then be assigned to a product, a service or an origin.

Suppose you provide a service for which you wanted to charge a USF tax, a federal tax and a state tax. You would create 1 tax detail for each tax (USF, federal and state) then combine those tax details into a tax schedule and assign that tax schedule to the product or service.

Alternatively, you could also assign that tax schedule to a region (country, state, county, city) and any customer in that region will be assessed those taxes.

For larger sites, integration with a tax service bureau like BillSoft or CCH can greatly reduce the administrative burden normally associated with voip/telecom taxation.

Product-level Taxes

Once a tax schedule has been configured, it can be assigned directly to a product or service. Any customer using that product or service will be assessed those taxes against that value of that service.

Origin-based Taxes

Origin-based taxes work a little differently. Instead of assigning a tax schedule to a product or service, it is assigned to a region. Any customer in that region will be assesed those taxes if the service(s) they are using are configured for origin-based taxes.

You can have a mix and match origin-based taxation and product-level taxation for different services on the same customer.

Tax Service Bureau

If your budget permits, tax service bureaus can significantly reduce the administrative overhead of taxation.

These types of services allow you to submit untaxed transactions to them. They will then tax them appropriately and return a taxed transaction.

Custom Scripting

If the situation warrants, we can also write custom scripts to handle your taxation requirements.

If you would like more information about our billing system, please contact us